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Frequently Asked Questions

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  • How about your company ability?
    After more than 10 years research & development of color sorter software, our Company has grown into a successful manufacturer of intelligent sorting equipment, complete equipment based on high speed and high resolution CCD technology, which are produced in large scale, of plenty varieties and applied in a wide range of fields. These intelligent products include both the agricultural intelligent sorting equipment for rice, grain and tea, and industrial intelligent sorting equipment for plastics and industrial salt,stone,ore,metal etc. With good performance, our Sunrise series R model sorter products have spread many countries exported to German, Spain,Bulgaria, Sweden,  Denmark, Algeria, Ethoipia, Nigeria, Saudi Arabic, India, Pakistan,Tailand, Bolivia, etc.
  • How can your company gurrantee the after-sale service?
    We have professional after-sales team can offer high quality service to different countries offer the service extending to the prefecture level, contact the customers directly, provide the timely, rapid and considerate service for the customers any questions or problems we can solved by calling,video,or visiting promptly., and realize the door-to-door service within 24 hours.
  • How about your product spares using?

    we persisted in regarding the technological innovation as the power, striving for excellence, and providing the top quality product and service for the customers. To ensure the sorting quality,we adopt to using German Festo ejector,festo air filter,festo rodless cylinder,and high frequecny camera sensor. Our company ran the process quality control through the overall flow, established triple inspection system of “receiving inspection, production process inspection and finished product inspection”, created elaborately, and presented the high quality products to the customers.

  • How about color sorter maintainence?

    Dedusting Deash brush Clean dusts on the rubber strip of the deash brush once a week by ash gun; check the deash brush once a month, if any loose, tighten it. Correct the rubber strip if it cannot operate steadily. Dedusting for sorting cabinet If any dust found on the glass inside the sorting box, rub and remove it with clean soft cloth soaked with alcohol, and check if dust wiper works normally. Start machine only after glass surface completely dried and cleaned. Sewage discharging for filter and replacement of filter element Sewage discharging for filter Ambient temperature around the machine should be maintained at 0-40. In places with night temperature may lower than 0, residual fluid inside the air compressor and air filter shall be removed after shutdown of machine. With the water discharging function, the air compressor and oil-mist separator will automatically discharge water when it reaches to certain height, while it would be difficult to discharge water as the water discharging port will be frozen when the temperature is below 0. Thus, it is required to discharge water manually. If operate the machine with the compressed air temperature lower than 0, air supplied for the air filter and oil mist separator shall be dried by the air drier as the moist air would frozen the internal filter element, which hampers the air flow and cause damage to the filter element. In-service inspection During the operation, inspect the signal indication (including the work instruction, alarm indication) and spray valve operation; inspect the pressure of air compressor and its sound, with water discharging at least one time every 8h. Maintenance after operation Clean the feeder (especially the coagulation inside the feeder hopper), interior of the machine, material-receiving hopper and ash removing brush by air gun. Note: it is forbidden, in cleaning the material-receiving hopper with air gun, to blow the nozzle directly with air gun, which will cause damage to the nozzle valve. Regular maintenance and inspection 1Monthly: check the filter element and the cleanliness of the ash removing brush. 2Quarterly: check the fluorescent lamp. 3Half a year; check or replace lubrication oil for the compressor at least one time. Warning: in order to prevent static electricity and ensure the personal safety, the host machine and its attached equipment shall be in good ground connection. Electric cabinet opened by professional only. It is forbidden to open the rear case cover of the cabinet in operation as it is a fully enclosed automatic cycle air cooling system.

Benefits from Our Solutions

Fast Delivery

Common model color sorter if we have machines ready in stock, delivery time is within 3 days.

Lower Cost & Higher Efficiency

Just appoint one person to communicate with us, we have experienced team members to help you through the process, saving your time&labor cost. 


Professional After-Sales Service

We have a professional after-sales team that can offer high-quality service to different countries offers the service extending to the prefecture level, contact the customers directly.

Quality Assurance

Every machine need working and testing for at least 48 hours to check each parts working condion before delivery to customers,to make sure every sorter are in best quality.

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Name: Roy Guo
Mobile: +8615056926917
Wechat: +8615056926917
Whatsapp: +8615056926917
Add: Robots producing basement, Qinghua Qidi technology town, Hefei, China